Notifying Scottish Power of a Death
0800 074 1986Everything you need to let Scottish Power know, including their dedicated bereavement number, the documents to have ready, and how long it usually takes. Their team handle these calls every day and will be patient with you.
Online Form
No online form available. Use the phone number or post instead.
Typical Timeline
Varies. Dedicated bereavement team guides you through closing or transferring the account.
How to notify Scottish Power
Phone: Call 0800 074 1986
Email: Complete the bereavement notification form and email to contactus@scottishpower.com
Documents you will need
- Name of person responsible for energy bills going forward
- Address for correspondence
- Death certificate (occasionally requested)
What to say when you call
You do not need to explain anything at length. A short, straightforward call is all this takes. If it helps, read the words below straight off the screen. Nobody will mind.
"Hello, I am calling to notify you of a death. The account holder was [full name], and the date of death was [date]."
"I am their [relationship, e.g. son/daughter/executor]. My reference number from the death registration is [Tell Us Once reference number, if you have one]."
"Could you let me know what documents you need and what the next steps are?"
The bereavement team will take it from there and guide you through the rest. Have the death certificate, your photo ID, and any account details beside you before you ring.
Additional information
- Downloadable bereavement notification form template (Word document)
Frequently asked questions
How do I notify Scottish Power of a death?
You can let Scottish Power know by calling their bereavement team on 0800 074 1986. Have the death certificate and your own identification beside you before you get in touch.
What documents does Scottish Power need for bereavement?
Scottish Power usually asks for: Name of person responsible for energy bills going forward, Address for correspondence, Death certificate (occasionally requested). It helps to have certified copies of the death certificate ready, as originals are sometimes held on to for a while.
How long does Scottish Power take to process a bereavement?
Varies. Dedicated bereavement team guides you through closing or transferring the account.
Need to write to Scottish Power?
Use our ready-made template letters to notify banks, utilities, and other organisations. Just fill in the details and send.
View Template Letters