Notifying E.ON Next of a Death
0808 501 5035Everything you need to let E.ON Next know, including their dedicated bereavement number, the documents to have ready, and how long it usually takes. Their team handle these calls every day and will be patient with you.
Online Form
No online form available. Use the phone number or post instead.
Typical Timeline
Varies. E.ON will guide you through next steps.
How to notify E.ON Next
Phone: Call 0808 501 5035 (E.ON Next bereavement team)
Email: bereavement@eonnext.com
Online: Complete the bereavement form on the website
For legacy E.ON accounts: Call 0333 103 9575 or email Bereavement@e.org
Documents you will need
- Your name and contact details
- Your relationship to the deceased
- Deceased's name, address, and date of death
What to say when you call
You do not need to explain anything at length. A short, straightforward call is all this takes. If it helps, read the words below straight off the screen. Nobody will mind.
"Hello, I am calling to notify you of a death. The account holder was [full name], and the date of death was [date]."
"I am their [relationship, e.g. son/daughter/executor]. My reference number from the death registration is [Tell Us Once reference number, if you have one]."
"Could you let me know what documents you need and what the next steps are?"
The bereavement team will take it from there and guide you through the rest. Have the death certificate, your photo ID, and any account details beside you before you ring.
Additional information
- Legacy E.ON customers may need to contact the separate E.ON (E.Org) team on 0333 103 9575
Frequently asked questions
How do I notify E.ON Next of a death?
You can let E.ON Next know by calling their bereavement team on 0808 501 5035. Have the death certificate and your own identification beside you before you get in touch.
What documents does E.ON Next need for bereavement?
E.ON Next usually asks for: Your name and contact details, Your relationship to the deceased, Deceased's name, address, and date of death. It helps to have certified copies of the death certificate ready, as originals are sometimes held on to for a while.
How long does E.ON Next take to process a bereavement?
Varies. E.ON will guide you through next steps.
Need to write to E.ON Next?
Use our ready-made template letters to notify banks, utilities, and other organisations. Just fill in the details and send.
View Template Letters