Notifying E.ON Next of a Death
0808 501 5035Everything you need to notify E.ON Next after a bereavement, including the dedicated phone number, required documents, and how long the process takes.
Online Form
No online form available. Use the phone number or post instead.
Typical Timeline
Varies. E.ON will guide you through next steps.
How to notify E.ON Next
Phone: Call 0808 501 5035 (E.ON Next bereavement team)
Email: bereavement@eonnext.com
Online: Complete the bereavement form on the website
For legacy E.ON accounts: Call 0333 103 9575 or email Bereavement@e.org
Documents you will need
- Your name and contact details
- Your relationship to the deceased
- Deceased's name, address, and date of death
What to say when you call
You do not need to prepare a detailed explanation. A brief, straightforward call is all that is needed. Here is a simple script you can follow:
"Hello, I am calling to notify you of a death. The account holder was [full name], and the date of death was [date]."
"I am their [relationship, e.g. son/daughter/executor]. My reference number from the death registration is [Tell Us Once reference number, if you have one]."
"Could you let me know what documents you need and what the next steps are?"
The bereavement team will guide you through the rest of the call. Have the death certificate, your photo ID, and any account details to hand before calling.
Additional information
- Legacy E.ON customers may need to contact the separate E.ON (E.Org) team on 0333 103 9575
Frequently asked questions
How do I notify E.ON Next of a death?
You can notify E.ON Next by calling their bereavement team on 0808 501 5035. Have the death certificate and your identification ready before you make contact.
What documents does E.ON Next need for bereavement?
E.ON Next typically requires: Your name and contact details, Your relationship to the deceased, Deceased's name, address, and date of death. It is a good idea to have certified copies of the death certificate ready, as originals may be retained temporarily.
How long does E.ON Next take to process a bereavement?
Varies. E.ON will guide you through next steps.
Need to write to E.ON Next?
Use our ready-made template letters to notify banks, utilities, and other organisations. Just fill in the details and send.
View Template Letters