Notifying EDF Energy of a Death
0808 101 4115Everything you need to let EDF Energy know, including their dedicated bereavement number, the documents to have ready, and how long it usually takes. Their team handle these calls every day and will be patient with you.
Online Form
Typical Timeline
Varies. EDF will guide you through closing or transferring the account.
How to notify EDF Energy
Phone: Call 0808 101 4115 (Bereavement Support Team)
Online: Complete the bereavement notification form
Email: hello@edfenergy.com
Post: Write to EDF at Freepost
Documents you will need
- Deceased's full name, address, and date of passing
- Contact information for executor or administrator
- Death certificate (can be sent later if not available)
What to say when you call
You do not need to explain anything at length. A short, straightforward call is all this takes. If it helps, read the words below straight off the screen. Nobody will mind.
"Hello, I am calling to notify you of a death. The account holder was [full name], and the date of death was [date]."
"I am their [relationship, e.g. son/daughter/executor]. My reference number from the death registration is [Tell Us Once reference number, if you have one]."
"Could you let me know what documents you need and what the next steps are?"
The bereavement team will take it from there and guide you through the rest. Have the death certificate, your photo ID, and any account details beside you before you ring.
Frequently asked questions
How do I notify EDF Energy of a death?
You can let EDF Energy know by calling their bereavement team on 0808 101 4115, or by filling in their online bereavement form. Have the death certificate and your own identification beside you before you get in touch.
What documents does EDF Energy need for bereavement?
EDF Energy usually asks for: Deceased's full name, address, and date of passing, Contact information for executor or administrator, Death certificate (can be sent later if not available). It helps to have certified copies of the death certificate ready, as originals are sometimes held on to for a while.
How long does EDF Energy take to process a bereavement?
Varies. EDF will guide you through closing or transferring the account.
Need to write to EDF Energy?
Use our ready-made template letters to notify banks, utilities, and other organisations. Just fill in the details and send.
View Template Letters