Notifying EDF Energy of a Death
0808 101 4115Everything you need to notify EDF Energy after a bereavement, including the dedicated phone number, required documents, and how long the process takes.
Online Form
Typical Timeline
Varies. EDF will guide you through closing or transferring the account.
How to notify EDF Energy
Phone: Call 0808 101 4115 (Bereavement Support Team)
Online: Complete the bereavement notification form
Email: hello@edfenergy.com
Post: Write to EDF at Freepost
Documents you will need
- Deceased's full name, address, and date of passing
- Contact information for executor or administrator
- Death certificate (can be sent later if not available)
What to say when you call
You do not need to prepare a detailed explanation. A brief, straightforward call is all that is needed. Here is a simple script you can follow:
"Hello, I am calling to notify you of a death. The account holder was [full name], and the date of death was [date]."
"I am their [relationship, e.g. son/daughter/executor]. My reference number from the death registration is [Tell Us Once reference number, if you have one]."
"Could you let me know what documents you need and what the next steps are?"
The bereavement team will guide you through the rest of the call. Have the death certificate, your photo ID, and any account details to hand before calling.
Frequently asked questions
How do I notify EDF Energy of a death?
You can notify EDF Energy by calling their bereavement team on 0808 101 4115, or by completing their online bereavement form. Have the death certificate and your identification ready before you make contact.
What documents does EDF Energy need for bereavement?
EDF Energy typically requires: Deceased's full name, address, and date of passing, Contact information for executor or administrator, Death certificate (can be sent later if not available). It is a good idea to have certified copies of the death certificate ready, as originals may be retained temporarily.
How long does EDF Energy take to process a bereavement?
Varies. EDF will guide you through closing or transferring the account.
Need to write to EDF Energy?
Use our ready-made template letters to notify banks, utilities, and other organisations. Just fill in the details and send.
View Template Letters