We are so sorry for your loss
When someone you love passes away, you do not have to work it all out on your own
There is a lot to sort out, and none of it feels easy right now. We will quietly put together a list of what needs doing, when it needs doing, and how, written in plain English and shaped around your situation.
You can do a little, then come back later. Nothing here is urgent unless we say so.
Free, and always will be. No sign-up. You can stop at any point.
5 days
is all you usually have to register a death in England, Wales and Northern Ireland. We will work out your date for you.
47
banks, utilities, insurers and government offices in our directory, with their bereavement phone numbers
Free
from start to finish, with no sign-up and nothing saved about you
How it works
Tell us a little about your situation
A few gentle questions about the person you have lost and where things stand. Skip anything you would rather not answer. It takes about three minutes.
We put your guide together
A calm list of what needs doing, shaped around your answers, with the dates that matter, the links you will need, and a rough idea of any costs.
Take it at whatever pace suits you
Tick things off as you manage them. Your progress is kept safe on your own device, so you can close the page and come back whenever you feel able.
Why families trust us with this
This site was built by people who have sat where you are sitting and found the paperwork bewildering. That is why it is free, plainly written, and entirely yours to use at your own pace.
Shaped around you, not a generic list
Your guide changes with your answers, so you are never handed jobs that do not apply to you. Whether there is a will or not, property or not, in England, Wales, Scotland, or Northern Ireland.
The dates that genuinely matter
We work the real dates out for you, so nothing important slips by while you have enough on your mind. Registering the death, inheritance tax, probate: you will see what is due and when.
No unwelcome surprises about money
Certificates, the funeral, probate fees, solicitors if you need one. We give you a realistic idea of the cost up front, along with the ways families most often save.
Right for your part of the UK
The rules differ across England, Wales, Scotland and Northern Ireland, and we adjust for that quietly in the background. Probate is called Confirmation in Scotland, and Tell Us Once is not offered in Northern Ireland.
Mindful of faith and tradition
Muslim, Jewish, Hindu, Sikh, Buddhist and Christian traditions are all accounted for, including where a funeral needs to happen quickly. Your beliefs shape the timings we suggest.
What you tell us stays with you
Your answers never leave your own phone or computer. We do not collect them, store them, or pass them to anyone. No sign-up, and nothing sold on.
Everything in one place, whenever you need it
Have a look around when you feel up to it
Local guidance, help with telling organisations, and small tools to keep track of things. All of it free, and all of it written to take a little weight off you.
Local City Guides
Find your local registrar, council contacts, and step-by-step guidance for your city.
County Guides
Registrar offices across England and Wales, organised by county.
Who to Notify
Bereavement phone numbers, online forms, and step-by-step processes for banks, utilities, and insurers.
Guides and Articles
In-depth articles on funeral costs, bereavement leave, bank thresholds, and more.
Your Details, Once
Save the facts you get asked for on every call, and we will fill them into every script and letter for you.
Deadline Tracker
Enter the date of death and see every key deadline calculated for you automatically.
Document Vault
Track which important documents you have found and which you still need.
Phone Directory
Every bereavement phone number you might need, all in one place.
Call Scripts
Word-for-word scripts for difficult phone calls to banks, utilities, and employers.
Template Letters
Ready-to-use notification letters for every organisation you need to contact.
Whenever you are ready, we are here
A few simple questions is all it takes, and then you will have a clear list of what to do, in what order, without the jargon. There is no wrong time to start, and no wrong pace to go at.
Start when you are ready