Notifying Revolut of a Death
Everything you need to let Revolut know, including their dedicated bereavement number, the documents to have ready, and how long it usually takes. Their team handle these calls every day and will be patient with you.
Online Form
Typical Timeline
Varies. All communication via email only.
How to notify Revolut
Email only: bereavement@revolut.com
No dedicated phone line for bereavement
Documents you will need
- Your photo ID
- Death certificate
- Grant of Probate (if applicable)
- Deceased's full legal name, date of birth, linked phone number/email
- Your full legal name, email address, and relationship to deceased
Unsure whether probate is needed?
If the estate is complex or the balance exceeds the bank's threshold, a probate solicitor can handle the whole process. Compare local solicitors and get free quotes through Unbiased.
Joint vs sole accounts
Joint accounts
Contact Revolut for specific guidance on joint/shared accounts.
Sole accounts
Account frozen. Specialised Bereavement team handles the case.
What to say when you call
You do not need to explain anything at length. A short, straightforward call is all this takes. If it helps, read the words below straight off the screen. Nobody will mind.
"Hello, I am calling to notify you of a death. The account holder was [full name], and the date of death was [date]."
"I am their [relationship, e.g. son/daughter/executor]. My reference number from the death registration is [Tell Us Once reference number, if you have one]."
"Could you let me know what documents you need and what the next steps are?"
The bereavement team will take it from there and guide you through the rest. Have the death certificate, your photo ID, and any account details beside you before you ring.
Additional information
- Digital-only bank; email-only bereavement contact
- No phone support for bereavement cases
Frequently asked questions
How do I notify Revolut of a death?
You can let Revolut know through their bereavement process, including their online form. Their bereavement page has the full details. Have the death certificate ready before you start.
What documents does Revolut need for bereavement?
Revolut usually asks for: Your photo ID, Death certificate, Grant of Probate (if applicable), Deceased's full legal name, date of birth, linked phone number/email, Your full legal name, email address, and relationship to deceased. It helps to have certified copies of the death certificate ready, as originals are sometimes held on to for a while.
How long does Revolut take to process a bereavement?
Varies. All communication via email only.
Can I access a Revolut account without probate?
Whether you can access a Revolut account without probate depends on the balance and account type. Contact their bereavement team to discuss your specific circumstances, as they may be able to release small balances without a grant.
What happens to a joint Revolut account when someone dies?
Contact Revolut for specific guidance on joint/shared accounts.
Need to write to Revolut?
Use our ready-made template letters to notify banks, utilities, and other organisations. Just fill in the details and send.
View Template Letters