Notifying Revolut of a Death
Everything you need to notify Revolut after a bereavement, including the dedicated phone number, required documents, and how long the process takes.
Online Form
Typical Timeline
Varies. All communication via email only.
How to notify Revolut
Email only: bereavement@revolut.com
No dedicated phone line for bereavement
Documents you will need
- Your photo ID
- Death certificate
- Grant of Probate (if applicable)
- Deceased's full legal name, date of birth, linked phone number/email
- Your full legal name, email address, and relationship to deceased
Joint vs sole accounts
Joint accounts
Contact Revolut for specific guidance on joint/shared accounts.
Sole accounts
Account frozen. Specialised Bereavement team handles the case.
What to say when you call
You do not need to prepare a detailed explanation. A brief, straightforward call is all that is needed. Here is a simple script you can follow:
"Hello, I am calling to notify you of a death. The account holder was [full name], and the date of death was [date]."
"I am their [relationship, e.g. son/daughter/executor]. My reference number from the death registration is [Tell Us Once reference number, if you have one]."
"Could you let me know what documents you need and what the next steps are?"
The bereavement team will guide you through the rest of the call. Have the death certificate, your photo ID, and any account details to hand before calling.
Additional information
- Digital-only bank; email-only bereavement contact
- No phone support for bereavement cases
Frequently asked questions
How do I notify Revolut of a death?
You can notify Revolut through their bereavement process, including their online form. Visit their bereavement page for full details and have the death certificate ready.
What documents does Revolut need for bereavement?
Revolut typically requires: Your photo ID, Death certificate, Grant of Probate (if applicable), Deceased's full legal name, date of birth, linked phone number/email, Your full legal name, email address, and relationship to deceased. It is a good idea to have certified copies of the death certificate ready, as originals may be retained temporarily.
How long does Revolut take to process a bereavement?
Varies. All communication via email only.
Can I access a Revolut account without probate?
Whether you can access a Revolut account without probate depends on the balance and account type. Contact their bereavement team to discuss your specific circumstances, as they may be able to release small balances without a grant.
What happens to a joint Revolut account when someone dies?
Contact Revolut for specific guidance on joint/shared accounts.
Need to write to Revolut?
Use our ready-made template letters to notify banks, utilities, and other organisations. Just fill in the details and send.
View Template Letters