Notifying Barclays of a Death
0800 068 2238Everything you need to notify Barclays after a bereavement, including the dedicated phone number, required documents, and how long the process takes.
Online Form
Postal Address
Bereavement Service Centre, Barclays Bank PLC, Leicester, LE87 2BB
Typical Timeline
Varies depending on documentation. Barclays will discuss timescales during your video call or branch appointment.
How to notify Barclays
Phone: Call 0800 068 2238
Online: Complete the bereavement notification form
Post: Write to Bereavement Service Centre, Leicester, LE87 2BB
Video call or branch appointment can be booked
Death Notification Service (notifies multiple banks at once)
Documents you will need
- Death certificate (original or certified copy)
- Your photo ID (passport or driving licence)
- Specific documents confirmed during your appointment
Joint vs sole accounts
Joint accounts
Joint accounts are typically transferred to the surviving account holder. Contact Barclays for specifics during your appointment.
Sole accounts
Sole accounts are frozen. Barclays will inform all relevant divisions including Barclaycard, Business, and Wealth.
What to say when you call
You do not need to prepare a detailed explanation. A brief, straightforward call is all that is needed. Here is a simple script you can follow:
"Hello, I am calling to notify you of a death. The account holder was [full name], and the date of death was [date]."
"I am their [relationship, e.g. son/daughter/executor]. My reference number from the death registration is [Tell Us Once reference number, if you have one]."
"Could you let me know what documents you need and what the next steps are?"
The bereavement team will guide you through the rest of the call. Have the death certificate, your photo ID, and any account details to hand before calling.
Additional information
- One notification covers all Barclays products including Barclaycard, Business, and Wealth
- Barclays Partner Finance has a separate number: 0800 1522 888
Frequently asked questions
How do I notify Barclays of a death?
You can notify Barclays by calling their bereavement team on 0800 068 2238, or by completing their online bereavement form. You can also write to them at Bereavement Service Centre, Barclays Bank PLC, Leicester, LE87 2BB. Have the death certificate and your identification ready before you make contact.
What documents does Barclays need for bereavement?
Barclays typically requires: Death certificate (original or certified copy), Your photo ID (passport or driving licence), Specific documents confirmed during your appointment. It is a good idea to have certified copies of the death certificate ready, as originals may be retained temporarily.
How long does Barclays take to process a bereavement?
Varies depending on documentation. Barclays will discuss timescales during your video call or branch appointment.
Can I access a Barclays account without probate?
Whether you can access a Barclays account without probate depends on the balance and account type. Contact their bereavement team to discuss your specific circumstances, as they may be able to release small balances without a grant.
What happens to a joint Barclays account when someone dies?
Joint accounts are typically transferred to the surviving account holder. Contact Barclays for specifics during your appointment.
Need to write to Barclays?
Use our ready-made template letters to notify banks, utilities, and other organisations. Just fill in the details and send.
View Template Letters