Notifying Lloyds Bank of a Death
0800 096 8560Everything you need to notify Lloyds Bank after a bereavement, including the dedicated phone number, required documents, and how long the process takes.
Online Form
Typical Timeline
Account closure can take up to 6 weeks. Probate-related processing takes longer.
How to notify Lloyds Bank
Phone: Call 0800 096 8560 (Specialist Bereavement Team)
Branch: Visit any Lloyds Bank branch
Post: Send documents by recorded delivery
Death Notification Service
Documents you will need
- Death certificate (original or certified copy)
- Your photo ID or confirmation of your Lloyds account details
- Grant of Probate (usually only if accounts exceed £50,000)
Joint vs sole accounts
Joint accounts
With right of survivorship: funds automatically transfer to surviving holder after death certificate provided. Without right of survivorship: deceased's share treated as part of estate.
Sole accounts
Sole accounts are frozen. Funeral invoices may receive priority payment from the estate funds.
Probate threshold
Lloyds Bank has a probate threshold of £50,000. If the total balance held with Lloyds Bank is below this amount, they may release funds without requiring a grant of probate or letters of administration. If the balance exceeds this threshold, you will typically need to obtain probate beforeLloyds Bank can release the funds.
Read our probate guide to understand the process and whether you need to apply.
What to say when you call
You do not need to prepare a detailed explanation. A brief, straightforward call is all that is needed. Here is a simple script you can follow:
"Hello, I am calling to notify you of a death. The account holder was [full name], and the date of death was [date]."
"I am their [relationship, e.g. son/daughter/executor]. My reference number from the death registration is [Tell Us Once reference number, if you have one]."
"Could you let me know what documents you need and what the next steps are?"
The bereavement team will guide you through the rest of the call. Have the death certificate, your photo ID, and any account details to hand before calling.
Additional information
- Part of Lloyds Banking Group (also covers Halifax, Bank of Scotland, Scottish Widows)
- Probate enquiry line: 0800 015 0012 (8am-8pm, 7 days a week)
Frequently asked questions
How do I notify Lloyds Bank of a death?
You can notify Lloyds Bank by calling their bereavement team on 0800 096 8560, or by completing their online bereavement form. Have the death certificate and your identification ready before you make contact.
What documents does Lloyds Bank need for bereavement?
Lloyds Bank typically requires: Death certificate (original or certified copy), Your photo ID or confirmation of your Lloyds account details, Grant of Probate (usually only if accounts exceed £50,000). It is a good idea to have certified copies of the death certificate ready, as originals may be retained temporarily.
How long does Lloyds Bank take to process a bereavement?
Account closure can take up to 6 weeks. Probate-related processing takes longer.
Can I access a Lloyds Bank account without probate?
Lloyds Bank may release funds without probate if the balance is below their threshold of £50,000. Above this amount, a grant of probate or letters of administration is usually required. Contact their bereavement team to discuss your specific situation.
What happens to a joint Lloyds Bank account when someone dies?
With right of survivorship: funds automatically transfer to surviving holder after death certificate provided. Without right of survivorship: deceased's share treated as part of estate.
Need to write to Lloyds Bank?
Use our ready-made template letters to notify banks, utilities, and other organisations. Just fill in the details and send.
View Template Letters