Notifying Coventry Building Society of a Death
0800 587 4565Everything you need to let Coventry Building Society know, including their dedicated bereavement number, the documents to have ready, and how long it usually takes. Their team handle these calls every day and will be patient with you.
Online Form
Typical Timeline
Varies. Specialist team will guide you through the process.
How to notify Coventry Building Society
Phone: Call 0800 587 4565 (specialist bereavement team)
Online: Complete bereavement notification form
Branch: Visit any Coventry BS branch
Post: Available via bereavement page
Documents you will need
- Date of birth, date of death, and address of deceased
- Basic account details (if available)
- Death certificate (can be provided later)
Unsure whether probate is needed?
If the estate is complex or the balance exceeds the bank's threshold, a probate solicitor can handle the whole process. Compare local solicitors and get free quotes through Unbiased.
Joint vs sole accounts
Joint accounts
Joint accounts transferred to surviving member.
Sole accounts
Sole accounts frozen pending estate resolution.
What to say when you call
You do not need to explain anything at length. A short, straightforward call is all this takes. If it helps, read the words below straight off the screen. Nobody will mind.
"Hello, I am calling to notify you of a death. The account holder was [full name], and the date of death was [date]."
"I am their [relationship, e.g. son/daughter/executor]. My reference number from the death registration is [Tell Us Once reference number, if you have one]."
"Could you let me know what documents you need and what the next steps are?"
The bereavement team will take it from there and guide you through the rest. Have the death certificate, your photo ID, and any account details beside you before you ring.
Frequently asked questions
How do I notify Coventry Building Society of a death?
You can let Coventry Building Society know by calling their bereavement team on 0800 587 4565, or by filling in their online bereavement form. Have the death certificate and your own identification beside you before you get in touch.
What documents does Coventry Building Society need for bereavement?
Coventry Building Society usually asks for: Date of birth, date of death, and address of deceased, Basic account details (if available), Death certificate (can be provided later). It helps to have certified copies of the death certificate ready, as originals are sometimes held on to for a while.
How long does Coventry Building Society take to process a bereavement?
Varies. Specialist team will guide you through the process.
Can I access a Coventry Building Society account without probate?
Whether you can access a Coventry Building Society account without probate depends on the balance and account type. Contact their bereavement team to discuss your specific circumstances, as they may be able to release small balances without a grant.
What happens to a joint Coventry Building Society account when someone dies?
Joint accounts transferred to surviving member.
Need to write to Coventry Building Society?
Use our ready-made template letters to notify banks, utilities, and other organisations. Just fill in the details and send.
View Template Letters