Notifying Coventry Building Society of a Death
0800 587 4565Everything you need to notify Coventry Building Society after a bereavement, including the dedicated phone number, required documents, and how long the process takes.
Online Form
Typical Timeline
Varies. Specialist team will guide you through the process.
How to notify Coventry Building Society
Phone: Call 0800 587 4565 (specialist bereavement team)
Online: Complete bereavement notification form
Branch: Visit any Coventry BS branch
Post: Available via bereavement page
Documents you will need
- Date of birth, date of death, and address of deceased
- Basic account details (if available)
- Death certificate (can be provided later)
Joint vs sole accounts
Joint accounts
Joint accounts transferred to surviving member.
Sole accounts
Sole accounts frozen pending estate resolution.
What to say when you call
You do not need to prepare a detailed explanation. A brief, straightforward call is all that is needed. Here is a simple script you can follow:
"Hello, I am calling to notify you of a death. The account holder was [full name], and the date of death was [date]."
"I am their [relationship, e.g. son/daughter/executor]. My reference number from the death registration is [Tell Us Once reference number, if you have one]."
"Could you let me know what documents you need and what the next steps are?"
The bereavement team will guide you through the rest of the call. Have the death certificate, your photo ID, and any account details to hand before calling.
Frequently asked questions
How do I notify Coventry Building Society of a death?
You can notify Coventry Building Society by calling their bereavement team on 0800 587 4565, or by completing their online bereavement form. Have the death certificate and your identification ready before you make contact.
What documents does Coventry Building Society need for bereavement?
Coventry Building Society typically requires: Date of birth, date of death, and address of deceased, Basic account details (if available), Death certificate (can be provided later). It is a good idea to have certified copies of the death certificate ready, as originals may be retained temporarily.
How long does Coventry Building Society take to process a bereavement?
Varies. Specialist team will guide you through the process.
Can I access a Coventry Building Society account without probate?
Whether you can access a Coventry Building Society account without probate depends on the balance and account type. Contact their bereavement team to discuss your specific circumstances, as they may be able to release small balances without a grant.
What happens to a joint Coventry Building Society account when someone dies?
Joint accounts transferred to surviving member.
Need to write to Coventry Building Society?
Use our ready-made template letters to notify banks, utilities, and other organisations. Just fill in the details and send.
View Template Letters