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What to Do When Someone Dies in Aberdeen

A practical, step-by-step guide with local registrar details, Aberdeen City Council contacts, funeral options, and confirmation guidance for Scotland. Everything you need to know, with no jargon. Updated for 2026.

Local contacts

Register Office

Aberdeen Registration Office

Town House, Broad Street, Aberdeen AB10 1AQ

Phone: 01224 522616

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Local Council

Aberdeen City Council

Phone: 01224 522000

Visit website →

Contact the council about council tax exemption, housing, social services, and local bereavement support.

1

Get the death certified

When someone dies, a doctor must confirm the death and issue a Medical Certificate of Cause of Death (MCCD). If the person died at home in Aberdeen, call their GP surgery. If they died in hospital, the hospital will arrange this.

In Scotland, unexpected or unexplained deaths are investigated by the Procurator Fiscal rather than a coroner. The Procurator Fiscal may order a post-mortem examination before the death can be registered.

Local note: Aberdeen Royal Infirmary is the main hospital. In Scotland, deaths are investigated by the Procurator Fiscal, and probate is called "Confirmation". Aberdeen Crematorium at Skene Road serves the city.

You do not need to choose a funeral director at this stage. If the person died at home and you would like them to be moved, most funeral directors will provide an initial collection service, even if you have not yet decided on arrangements.

2

Register the death

You must register the death within 8 days at the register office in the area where the person died. In Aberdeen, this is the Aberdeen Registration Office at Town House, Broad Street, Aberdeen AB10 1AQ.

Book an appointment by calling 01224 522616. You will need to bring:

  • The Medical Certificate of Cause of Death (MCCD)
  • The person's birth certificate (if available)
  • Their marriage or civil partnership certificate (if applicable)
  • Their NHS medical card or NHS number
  • Their full name, date and place of birth, last address, and occupation
  • Details of any children (names and dates of birth), as required in Scotland

Order at least 5 certified copies of the death certificate at the time of registration. They cost £15 each and are needed by banks, insurers, pension providers, and solicitors. If the person had many accounts and policies, order 8 to 10. Ordering extra copies later costs more.

Tell Us Once

When you register the death in Aberdeen, the registrar will give you a Tell Us Once reference number. This free service lets you notify most government departments in a single step, including the DWP, HMRC, DVLA, Passport Office, and Aberdeen City Council. You have 28 days to use it online at gov.uk/tell-us-once or by calling 0800 085 7308.

Read our full Tell Us Once guide for details on exactly what it covers and what you still need to do yourself.

3

Arrange the funeral

You can start arranging the funeral before registering the death, but the burial or cremation cannot go ahead until registration is complete (unless a coroner or Procurator Fiscal has issued the relevant paperwork).

Get at least three quotes from funeral directors in Aberdeen. You are legally entitled to see an itemised price list. Typical costs in Scotland:

  • Direct cremation: from around £1,000 to £1,500 (no service)
  • Cremation with service: around £3,500 to £4,500
  • Traditional burial: around £4,500 to £6,500

If you are on a low income, you may be eligible for a Funeral Expenses Payment from the DWP, which covers basic costs plus up to £1,000 for extras. Apply within 6 months of the funeral by calling 0800 731 0469.

See our detailed costs breakdown or compare all funeral types (burial, cremation, direct, green, woodland).

4

Deal with the estate

If the person left a will, the named executor is responsible for handling the estate. If there was no will, the next of kin can apply to administer the estate under the rules of intestacy.

In Scotland, you will need to apply for Confirmation (the Scottish equivalent of probate) through the local Sheriff Court. This gives you the legal authority to deal with the person's assets. For small estates (under £36,000), you can use a simplified process through the Sheriff Clerk's office without needing a solicitor.

Read our full confirmation guide for a step-by-step walkthrough, costs, and DIY vs solicitor advice. Or learn about what happens when someone dies without a will.

5

Notify organisations

Beyond what Tell Us Once covers, you will need to contact a number of other organisations directly:

  • Banks and building societies (use the free Death Notification Service to notify multiple banks at once)
  • Insurance companies (life, home, car, travel)
  • Pension providers (check for death-in-service benefits through the employer)
  • Utility companies (gas, electricity, water, broadband)
  • Mortgage lender or landlord
  • Phone and TV providers
  • Subscriptions and memberships
  • Royal Mail (set up post redirection from £37 to catch correspondence)

Each organisation will usually need a certified copy of the death certificate.

Use our template letters to save time, see the full notification list, or browse the phone directory for contact numbers. For social media and email accounts, see our digital accounts guide.

6

Look after yourself

Grief affects everyone differently. There is no right or wrong way to feel, and there is no timeline for recovery. It is completely normal to feel overwhelmed by the amount of admin involved. Do not try to do everything at once.

If you need someone to talk to, these services are available:

Samaritans: 116 123 (free, 24 hours, every day)

Cruse Bereavement Support: 0808 808 1677 (free helpline)

Cruse Scotland: 0845 100 0066

At a Loss: www.ataloss.org (directory of bereavement services near you)

Your GP in Aberdeen can also refer you to local counselling services. See our full list of support services and helplines.

Common questions about bereavement in Aberdeen

Where do I register a death in Aberdeen?

Register the death at the Aberdeen Registration Office, located at Town House, Broad Street, Aberdeen AB10 1AQ. Call 01224 522616 to book an appointment. You must register within 8 days of the death.

How much do death certificates cost in Aberdeen?

Certified copies cost £15 each when ordered at the time of registration. Order at least 5 copies, as each bank, insurer, pension provider, and solicitor will need an original. Ordering extra copies later costs more.

How do I find a funeral director in Aberdeen?

Get at least 3 quotes from funeral directors in Aberdeen. Ask for itemised price lists so you can compare like for like. You can also ask the registrar or hospital for local recommendations. In Aberdeen, a cremation with a service typically costs around £3,500-£4,500 and a direct cremation from around £1,000-£1,500.

Can I use Tell Us Once in Aberdeen?

Yes. When you register the death at the Aberdeen Registration Office, the registrar will give you a Tell Us Once reference number. This free service notifies the DWP, HMRC, DVLA, Passport Office, and Aberdeen City Council in one step. You have 28 days to use it online at gov.uk/tell-us-once or by phone on 0800 085 7308.

Do I need confirmation for an estate in Aberdeen?

You usually need Confirmation (the Scottish equivalent of probate) if the person owned property, had savings above bank thresholds, or had investments. Apply through your local Sheriff Court. For small estates under £36,000, you can use a simplified process through the Sheriff Clerk's office without a solicitor.

What bereavement support is available in Aberdeen?

Samaritans (116 123, free, 24 hours) and Cruse Bereavement Support (0808 808 1677) are available nationwide. Cruse Scotland can also be reached on 0845 100 0066. At a Loss (ataloss.org) has a directory of local bereavement services. Your GP in Aberdeen can also refer you to counselling.

How do I get council tax exemption in Aberdeen?

Contact Aberdeen City Council on 01224 522000 to apply for council tax exemption. An empty property is exempt from council tax from the date of death until confirmation is granted, and for 6 months after that. You will need a copy of the death certificate.

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