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What to Do When Someone Dies in Islington

A practical, step-by-step guide with local registrar details, London Borough of Islington contacts, funeral options, and probate guidance for London. Everything you need to know, with no jargon. Updated for 2026.

Local contacts

Register Office

Islington Register Office

Islington Town Hall, Upper Street, London N1 2UD

Phone: 020 7527 6350

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Local Council

London Borough of Islington

Phone: 020 7527 2000

Visit website →

Contact the council about council tax exemption, housing, social services, and local bereavement support.

1

Get the death certified

When someone dies, a doctor must confirm the death and issue a Medical Certificate of Cause of Death (MCCD). If the person died at home in Islington, call their GP surgery. If they died in hospital, the hospital will arrange this.

If the death was sudden, unexplained, or occurred during surgery, it may be referred to the coroner. The coroner will investigate and may order a post-mortem before the death can be registered.

You do not need to choose a funeral director at this stage. If the person died at home and you would like them to be moved, most funeral directors will provide an initial collection service, even if you have not yet decided on arrangements.

2

Register the death

You must register the death within 5 days at the register office in the area where the person died. In Islington, this is the Islington Register Office at Islington Town Hall, Upper Street, London N1 2UD.

Book an appointment by calling 020 7527 6350. You will need to bring:

  • The Medical Certificate of Cause of Death (MCCD)
  • The person's birth certificate (if available)
  • Their marriage or civil partnership certificate (if applicable)
  • Their NHS medical card or NHS number
  • Their full name, date and place of birth, last address, and occupation

Order at least 5 certified copies of the death certificate at the time of registration. They cost £12.50 each and are needed by banks, insurers, pension providers, and solicitors. If the person had many accounts and policies, order 8 to 10. Ordering extra copies later costs more.

Tell Us Once

When you register the death in Islington, the registrar will give you a Tell Us Once reference number. This free service lets you notify most government departments in a single step, including the DWP, HMRC, DVLA, Passport Office, and London Borough of Islington. You have 28 days to use it online at gov.uk/tell-us-once or by calling 0800 085 7308.

Read our full Tell Us Once guide for details on exactly what it covers and what you still need to do yourself.

3

Arrange the funeral

You can start arranging the funeral before registering the death, but the burial or cremation cannot go ahead until registration is complete (unless a coroner has issued the relevant paperwork).

Get at least three quotes from funeral directors in Islington. You are legally entitled to see an itemised price list. Typical costs in London:

  • Direct cremation: from around £1,000 to £1,500 (no service)
  • Cremation with service: around £3,500 to £4,500
  • Traditional burial: around £4,500 to £6,500

If you are on a low income, you may be eligible for a Funeral Expenses Payment from the DWP, which covers basic costs plus up to £1,000 for extras. Apply within 6 months of the funeral by calling 0800 731 0469.

See our detailed costs breakdown or compare all funeral types (burial, cremation, direct, green, woodland).

4

Deal with the estate

If the person left a will, the named executor is responsible for handling the estate. If there was no will, the next of kin can apply to administer the estate under the rules of intestacy.

You may need to apply for Probate through the Probate Registry. This gives you the legal authority to deal with the person's bank accounts, property, and other assets. The court fee is £300 for estates over £5,000. You can apply online or by post.

Read our full probate guide for a step-by-step walkthrough, costs, and DIY vs solicitor advice. Or learn about what happens when someone dies without a will.

5

Notify organisations

Beyond what Tell Us Once covers, you will need to contact a number of other organisations directly:

  • Banks and building societies (use the free Death Notification Service to notify multiple banks at once)
  • Insurance companies (life, home, car, travel)
  • Pension providers (check for death-in-service benefits through the employer)
  • Utility companies (gas, electricity, water, broadband)
  • Mortgage lender or landlord
  • Phone and TV providers
  • Subscriptions and memberships
  • Royal Mail (set up post redirection from £37 to catch correspondence)

Each organisation will usually need a certified copy of the death certificate.

Use our template letters to save time, see the full notification list, or browse the phone directory for contact numbers. For social media and email accounts, see our digital accounts guide.

6

Look after yourself

Grief affects everyone differently. There is no right or wrong way to feel, and there is no timeline for recovery. It is completely normal to feel overwhelmed by the amount of admin involved. Do not try to do everything at once.

If you need someone to talk to, these services are available:

Samaritans: 116 123 (free, 24 hours, every day)

Cruse Bereavement Support: 0808 808 1677 (free helpline)

At a Loss: www.ataloss.org (directory of bereavement services near you)

Your GP in Islington can also refer you to local counselling services. See our full list of support services and helplines.

Common questions about bereavement in Islington

Where do I register a death in Islington?

Register the death at the Islington Register Office, located at Islington Town Hall, Upper Street, London N1 2UD. Call 020 7527 6350 to book an appointment. You must register within 5 days of the death.

How much do death certificates cost in Islington?

Certified copies cost £12.50 each when ordered at the time of registration. Order at least 5 copies, as each bank, insurer, pension provider, and solicitor will need an original. Ordering extra copies later costs more.

How do I find a funeral director in Islington?

Get at least 3 quotes from funeral directors in Islington. Ask for itemised price lists so you can compare like for like. You can also ask the registrar or hospital for local recommendations. In Islington, a cremation with a service typically costs around £3,500-£4,500 and a direct cremation from around £1,000-£1,500.

Can I use Tell Us Once in Islington?

Yes. When you register the death at the Islington Register Office, the registrar will give you a Tell Us Once reference number. This free service notifies the DWP, HMRC, DVLA, Passport Office, and London Borough of Islington in one step. You have 28 days to use it online at gov.uk/tell-us-once or by phone on 0800 085 7308.

Do I need probate for an estate in Islington?

You usually need probate if the person owned property in their sole name, had savings above bank thresholds (typically £5,000-£50,000, varies by bank), or had investments. Apply online at gov.uk/applying-for-probate. The court fee is £300 for estates over £5,000. Many straightforward estates can be handled without a solicitor.

What bereavement support is available in Islington?

Samaritans (116 123, free, 24 hours) and Cruse Bereavement Support (0808 808 1677) are available nationwide. At a Loss (ataloss.org) has a directory of local bereavement services. Your GP in Islington can also refer you to counselling.

How do I get council tax exemption in Islington?

Contact London Borough of Islington on 020 7527 2000 to apply for council tax exemption. An empty property is exempt from council tax from the date of death until probate is granted, and for 6 months after that. You will need a copy of the death certificate.

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